Training

Watch our informative training tutorials to learn about our products, such as Vehicle Service Contracts and ancillary protections, as well as live demonstrations of the sales presentation process.

TWS Your Choice Protection (YCP) App - User Guide

TWS Your Choice Protection (YCP) App - User Guide

This video explains how customers can purchase available F&I products after having left the F&I office.

TWS Online Claim Portal - How to File a Claim

TWS Online Claim Portal - How to File a Claim

Follow along with the video presentation, and learn how to file a digital claim and use our online portal.

First Mile CPO

First Mile CPO

How dealerships gain a competitive edge by offering a First Mile Warranty Certified Pre-Owned (CPO) Powertrain Limited Warranty on all pre-owned vehicles in inventory.

First Mile Road Hazard Coverage (RHT)

First Mile Road Hazard Coverage (RHT)

The ins and outs of First Mile Road Hazard Coverage.

The F&I Menu

The F&I Menu

A complete guide through the process of mastering the menu, staying in compliance with regulations, and discovering new word tracks.

The Interview Process

The Interview Process

How to build relationships with your consumers while obtaining menu data.

PPM Claim Processing

PPM Claim Processing

Learn how to file a Pre-paid Maintenance claim in PCRS.

First Mile GAP

First Mile GAP

What is GAP coverage is and why is it important?

First Mile Pre-paid Maintenance

First Mile Pre-paid Maintenance

How the First Mile Pre-paid Maintenance plan works and how it helps to increase customer retention via the use of completely customizable plans.

First Mile Vehicle Service Contracts® (VSC)

First Mile Vehicle Service Contracts® (VSC)

Vehicle Service Contract types, cost, and options explained.

First Mile Short Term Limited Warranty

First Mile Short Term Limited Warranty

Learn about the First Mile Short Term Limited Warranty, including how it attracts customers and how it relates to maintenance and repairs.

NAS Alloy Wheel Repair Protection

NAS Alloy Wheel Repair Protection

Learn the advantages of alloy wheel repair coverage as well as the specifics of coverage.

NAS Automobile Deductible Reimbursement (ADR)

NAS Automobile Deductible Reimbursement (ADR)

The benefits of Auto Deductible Reimbursement and how it is ideal for all automobile owners.

NAS Excess Wear & Tear (EWT)

NAS Excess Wear & Tear (EWT)

Understanding Excess Wear & Tear Coverage and how it provides a substantial advantage to consumers who are leasing a new vehicle.

NAS Key/Remote Replacement

NAS Key/Remote Replacement

Key/remote replacement coverage explained and the additional benefits that come with it.

NAS Nitrogen Tire Inflation Maintenance

NAS Nitrogen Tire Inflation Maintenance

Gain direct knowledge of NAS Nitrogen Tire Inflation Maintenance benefits with Matt Modist.

NAS Paintless Dent Repair (PDR)

NAS Paintless Dent Repair (PDR)

The advantages of PDR coverage and the benefits to the customers who purchases it.

NAS Theft Protection

NAS Theft Protection

How this simple, inexpensive, and profitable solution delivers protection while also assisting in the relationship between consumers and dealerships.

NAS ValueShield® Diminished Value Protection

NAS ValueShield® Diminished Value Protection

Learn about diminished value, how it may affect consumers, and how ValueShield® combats it.

NAS ValueShield® Diminished Value Protection - Spanish

NAS ValueShield® Diminished Value Protection - Spanish

En este video, aprenderá sobre la disminución del valor, cómo puede afectar a los consumidores y cómo ValueShield® la combate.

NAS Vehicle Replacement Guarantee (VRG)

NAS Vehicle Replacement Guarantee (VRG)

Discover all you need to know about how Vehicle Replacement protection works, including a detailed explanation of how the benefit pays out.